Privacy Policy

Garden Art ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.garden-art.com.au, engage with our design and build landscape construction services, or purchase products from our online store. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and any details you provide via contact forms or when making a purchase.

  • Payment Information: Payment details provided during transactions (handled securely by third-party payment processors; we do not store payment information).

  • Non-Personal Information: Browser type, IP address, pages visited, and other analytical data.

  • Cookies & Tracking Data: We may use cookies to enhance your experience on our website and for marketing purposes.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill product orders and service requests.

  • Respond to inquiries and provide customer support.

  • Improve our website, services, and product offerings.

  • Send promotional offers or newsletters (if you opt in).

  • Analyse website traffic and user behavior.

  • Ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our website, process payments, deliver products, and provide business support.

  • Legal Compliance: If required by law or to protect our rights.

  • Marketing & Analytics Partners: We may use third-party analytics and advertising tools to improve our services and reach potential customers.

4. Data Security

We implement security measures to protect your data, but no online transmission is 100% secure. We encourage you to take steps to protect your personal information.

5. Your Rights & Choices

  • Opt-Out: You can opt out of marketing emails by clicking "unsubscribe" in any email.

  • Access & Correction: You may request access to the information we hold about you and request corrections.

  • Cookies: You can disable cookies in your browser settings.

  • Order History & Account Management: Customers can access and manage their orders through their account on our website.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, contact us